Heartfelt Industries Big Puck 70%

[txaggie9307]

I purchased the larger heartfelt 70% puck and I can not get this thing to get up to even 60% humidity in a tupperware container? What could I be doing wrong? My digital hygrometer is good because I tested it with a Boveda Pack in the same container. Could this puck be defective? The puck beads are about 95% clear after a distilled water charge. Do any of you own this puck?

 

[jwyatt55]

If the beads are white they need to be charged.

 

[bdc30]

The puck beads are about 95% clear after a distilled water charge.

If the beads are white they need to be charged.

Anyway. Send them an email, BOTL retailers are top notch in dealing with their customers and supporting everything they sell. Always possible you got a dud I guess.

 

[txaggie9307]

Anyway. Send them an email, BOTL retailers are top notch in dealing with their customers and supporting everything they sell. Always possible you got a dud I guess.

I email them... We will see what transpires. What puzzles me is that I have never heard one negative about the heartfelts not working...

 

[dpricenator]

the puck is just a container for beads, so really it should be no different than any other heartfelt product. I'm sure they will replace them promptyly

 

[SergeantStogie]

I say chill out, let it sit for a few days without opening up the tupperware and let it regulate itself. Could be that opening and worrying over the beads hasnt given them a chance to stabilze. Also, is the tupperware full of stogies? If it is, the beads have to get them up to 70% before the rest of the container will read 70%.

Just a thought.

-Jared

 

[GoingPostal]

Another thing if you added water could be that they have become water logged and just need to be dried out.

 

[Askonison]

If you are positive that your hygro is accurate maybe they sent you 60% beads by accident.

just my .02