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i know some target employees that have some issues,

hdroadglide

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but you gotta wonder about the recent p.r. with the company!!:bouncetau

Target Doesn't Want Your Group Of Students To Spend Thousands Of Dollars At Its Store

For several years, an Ohio middle school teacher has been taking a group of about 25 students to a local Target to purchase products that are then donated to a crisis nursery in Cleveland. But this year, when she called up the store to give them the heads-up that she and her charges would be stopping by, the store got all Scroogey McGrinch (an actual clinical term) on her.

In an open letter posted on her Facebook page, the teacher recalls the phone conversation with Target thus:


“"Well, you can't come in. The schedule is made and I just don't have the cashiers. I need at least two weeks' notice. Sorry," Shelly said, curtly.

"We usually spend over $2000... Would you prefer we head over to Wal-Mart?"

"Hold on." When Shelly returned to the phone, I was told, "Nope. Sorry. We can't accommodate you."

I told her, "It has never been a problem in the past, and we have never given two weeks' notice before."

"Well, actually, it has been a problem, ma'am, because we can't check other guests out when you're here." She replied, with a definite tone rising in her voice.

"So, we can't spend our money there on Friday?"

"No."

"Okaaayy...I suppose we will go somewhere else then. Thank you," and I hung up.

”
In her letter, the teacher explains that her students don't all rush into the store and go nutso on the shelves. Instead, they do their shopping in groups of four. They also show up at the store at the non-peak time of 8:45 a.m. and are usually done and gone by 11 a.m.

Additionally, the group has a purchase order charge account with Target so as to make the entire buying process easier.

"For five years running, we have never gotten a call or a letter from the Target store to discuss any problems with the students, the check out process, or anything else related to the trip," she writes. "If there were ever any issues, we did not know about them and could not rectify anything
 

thejavaman

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I see a free shopping trip at the Target of their choice, a "retraining" of the employee who denied the business & a public apology forthcoming very shortly...


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rduke10

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thejavaman said:
I see a free shopping trip at the Target of their choice, a "retraining" of the employee who denied the business & a public apology forthcoming very shortly...

Sent from my iPhone 4 using Tapatalk
At the very least! What a PR nightmare.
 

javajunkie

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um... since when is turning down business good? and free local press and/or good will?

you do retail, you jump when they show up. PERIOD. and be thankful they roll through at all!

fire that person, and discipline their immediate supervisor, as that kind of attitude is lethal, and should have already been fixed before this ever happened.
 

njstone

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This is pretty ridiculous. I honestly can't believe that THESE DAYS someone would do this ... most stores would be stoked that customers were there at all!

Not enough cashiers for 6 groups of students? Obviously that's not the case, lol.
 

dpricenator

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Wow, that was just dumb. The teacher game them enough heads up to find a cashere for them. It couldn't take more than 40 minutes to check out $2000. So have a friggin manager handle it if you don't want to add anyone to the schedule. On the plus side there is a job opening at that Target.
 
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Are we sure that is a real story and not just some internet rumor? Has anyone checked with Snopes?
Sounds like an urban legend / internet rumor to me
 
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hdroadglide

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Target Apologizes To Rebuffed Students; Walmart Ups The Ante With More Cash
By Chris Morran on December 14, 2011 11:15 AM 0 views
(vidaarctique)
Yesterday we brought you the story of an Ohio middle school teacher who penned an open letter to Target after an employee told her that she and her group of 25 students would not be permitted to do their annual holiday shopping to benefit a local charity. As you might have predicted, once this news hit the web that goes worldwide, Target had a change of heart — and Walmart made a nice counter-offer to the put-out teacher and her charges.

According to WKYC-TV in Cleveland, the Target that had so recently shrugged off the teacher — in spite of the fact that her students only shopped in groups of four, and all their purchases were to be put on one dedicated charge account that the teacher had been using for this occasion for the last five years — now has felt the warmth of the holiday spirit (or rather, the heat of the internet's torches on its butt) and apologized, saying the group is now welcome to come do its shopping on Friday morning.

Meanwhile, over at Walmart, they said their doors are open to the middle schoolers and that the store would throw in another $250 to help the kids' cause — a local crisis nursery.

After hearing the news that both stores are courting her, the teacher told WKYC she hadn't decided which one she'd bring the kids to on Friday. But the Walmart store says it plans on donating that extra $250 regardless of which store she chooses to patronize.

It's a Festivus miracle!
 

cvm4

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Just stupid stupid stupid... People should know in retail that anything you say/do can be blown up 150x more than it was meant.
 

funkejj

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Something tells me that a single phone call cost that Manager his job. Come on people who turns down money in this time of economic down turn. Kudos for both stores stepping up. Personally if I was the head of Target I would call the lady tell her to come shop then comp the entire purchase.
 
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