Well, getting blown off by a female acquaintance and then having to deal with the Cox HiSpeed Internet people led me to drinking earlier than normal. 1/3 of my bottle of Knob Creek is gone and I'm going to bed.
It wasn't the tech support people that were the problem it was the fucking recording! Gah I hate that thing. Apparently it doesn't understand Polish or Japanese so it finally put me through to someone who was very nice and was able to help.