caudio51
BoM Nov '05; Mar '06
http://www.targetmarketingmag.com/rss/rss.php?id=48429
Direct Mail delivers the strongest ROI for customer acquisition 32%
E-mail & Direct mail deliver the strongest ROI for customer retention (e-mail 35%, Direct mail 31%)
% of Media Budget, customer acquisition vs. retention, 59% will be spent on retention & 42% on acquisition.
From a straight usage perspective, those channels frequented by the most marketers include, in order: direct mail, e-mail, search engine optimization marketing and outbound telemarketing.
Direct Mail delivers the strongest ROI for customer acquisition 32%
E-mail & Direct mail deliver the strongest ROI for customer retention (e-mail 35%, Direct mail 31%)
% of Media Budget, customer acquisition vs. retention, 59% will be spent on retention & 42% on acquisition.
From a straight usage perspective, those channels frequented by the most marketers include, in order: direct mail, e-mail, search engine optimization marketing and outbound telemarketing.