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Taboo cigars

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Aug 24, 2009
Messages
580
Location
Lafayette Indiana
I recently ordered some smokes from the taboo cigar company and just wanted to share my really positive experience with them. I ordered some El Batons in two different sizes because they were on clearance for $1.75 each I ordered 6 of each size. Well right after I ordered they sent me an email saying they were out of the one size. They said I could substitute any taboo cigars I wanted for the same price even though they were normally priced at 5 or 6 bucks each. I sent them an email back on Saturday with the sticks I wanted and they shipped the same day. I got home today and they had already arrived which was awesome. They also through in some pens, business cards, and a coaster. You just can't ask for better service than that.
 
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Aug 20, 2009
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644
Location
Sacramento, CA
They haven't messed up on any of my orders yet but if they ever do I can count on them to make it right and then some. I've heard a lot of good things about their customer service.

...and of course their cigars are great too.
 
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Joined
Jun 16, 2008
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1,802
Location
MS
That's awesome service. I also got my order in today. Really fast shipping. I've had the LR Havana and thought it was extremely good. Reminded me a little of the Tat Nobles. BTW, which one did they run out of?
 

njstone

BoM January 2010
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Aug 22, 2008
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8,108
Location
St. Paul, MN
I haven't had many of their house "Taboo" brand sticks, but I've always had great purchasing experiences from them. Really great customer's service too.

Taboo was the place I got most of my Padrons. With their occasional huge discount coupons, it was about the cheapest place in town to get them ... at least to my knowledge. That train has sailed, though, since they've ditched the coupon system.
 
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24   0   0
Joined
Aug 20, 2009
Messages
644
Location
Sacramento, CA
I haven't had many of their house "Taboo" brand sticks, but I've always had great purchasing experiences from them. Really great customer's service too.

Taboo was the place I got most of my Padrons. With their occasional huge discount coupons, it was about the cheapest place in town to get them ... at least to my knowledge. That train has sailed, though, since they've ditched the coupon system.
If you haven't had the Taboo Twist then I highly recommend it. I have a few of their other sticks in my humidor but I haven't gotten around to smoking them yet.
 

hdroadglide

BoM x 2, BoY 2011
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Sep 23, 2008
Messages
10,486
Location
south of KCMO
early on they sent me the wrong size of some taboo sticks, a whole bundle. when i called about it and said i'd send them back for the right size, rob said just keep them and pass them out to your friends and i'll send you the right size. now that's amazing.
 
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Joined
May 3, 2009
Messages
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great folks and product at taboo!

please don't buy the original exotic blend torpedo's....

thanks!
 

twenty5

BoM 11/09, 4/10 BoY '10
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Joined
Mar 12, 2009
Messages
5,950
Location
NEPA
Great company, they make every purchase completely painless... Unlike a lot of other companies out there.
 
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