memphsdad
But I don't live in Memphis
I'm fairly new around BOTL, and prior to coming to this board I was very unfamiliar with Crowned Heads. They have a lot of support around here and, aside from great cigars, I can see why. Last week I placed an order for a La Imperiosa ashtray (which looks even better in person btw) on the CH website. Ordering process was easy, shipping was fair, and it came very fast (within 3 days to CA which is rare). Today when I get home I check my mail and find this hand written note from @JonHuber, needless to say I was impressed. I am sure for most of you fellow brothers this doesn't surprise you, but for me this is rare from ANY industry. The gesture is much appreciated and although I was a customer before, I am sold as a follower now.
Thank you @JonHuber, your dedication to your company, customers, and craft is appreciated.
Thank you @JonHuber, your dedication to your company, customers, and craft is appreciated.