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Hey Mark.....

Boppa-Wasch

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This box still under warranty???? The fourth pic shows where the four wheeler ended up. Flipped it head over heels.....it ended up up on the tire's and still running. I ended up on the ground in a LOT of pain. Folded me in half, the Box(s) kept the thing off my head. But I think I hyper extended every muscle in my lower back, have a very sore left shoulder and left knee. Minor damage on one of the four cigars in the Otter Box. Where do I send it for the Warranty???????
 

CWS

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Hey Ray. Dont go gittin yourself killed now. Hope all is OK. I hate back injuries. As far as the box...if its an Otter Box, send it to them and I bet they replace it.
 
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Ray ... next time remember that YOU don't come with a lifetime warranty. Keep the rubber side down on all moving vehicles. Hope you feel better soon.
 

Gummi Bear

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Holy Cow!!!

SO, what's the rest of the story.

I'd love to work in a warranty department, the stories have got to keep you in stitches as you replace/repair folks' stuff.
 

Cigar_Jack

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That's nothing... my brother nearly took off his scrotum when he had to jump off his dirt bike once.

Seriously though I hope you feel better soon and sorry about the cigars.
 

David

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It would have been covered if you hadn't put those damn stickers on it! :grin:
 

AZsteelman

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man, a drunk on a 4 wheeler will do it every time...no wait, that would have been me...sorry...

hope you get better soon!
 

RonC

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Otterbox will DEFINETELY replace the Cigar Caddy. This came right from the horses mouth. I wanted to check for myself. I have been selling a lot of them, and I wanted to be sure how unconditional the guarantee was.
 

RonC

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Ray, I can take care of it for you if you havent done it already. I will ship you a new case, and Otterbox will send me a replacement on my next shipment. LMK if you need my help.
 

CWS

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Ray, I can take care of it for you if you havent done it already. I will ship you a new case, and Otterbox will send me a replacement on my next shipment. LMK if you need my help.
Nice going Ron. This why your deal with sponsors; they are the good guys.
 
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