That's good stuff, especially the part of replacing broken cigars. Top notch customer service right there!
That's good stuff, especially the part of replacing broken cigars. Top notch customer service right there!
For sure...definitely good to know.That's good stuff, especially the part of replacing broken cigars. Top notch customer service right there!
Pete, as long as I've known him, has always been about the experience
That's good stuff, especially the part of replacing broken cigars. Top notch customer service right there!
Yes but the store were not given extras to replace them with. Pete had to come up with them to give to the stores to replace sticks if i am not mistakenNot to take the wind out of your sails... but most cigar makers will replace broken sticks if you give them back to the place you bought them...
Its good that he's letting people know that though.
hmmm, the smell in mine is no longer there. Try and take them out of the black paper and leave them spread out on a top shelf in your humi. I put mine in with the rest of my smokes and everything smells like cigars lol. I had my girlfriend smell the coolidor a few times because she can pick up the slightest smells, she gave me the ok everytime!Before I get hammered with how I should be grateful or slammed for attacking Tatuaje let me state that I'm only seeking advice on how to solve a problem, nothing more.
I bought a box of Dracs on Sunday morning and as per Pete removed them from the box ASAP. I placed them by themselves in a 50 count desktop, after 3 days opened it last night and was smacked in the face with the lacquer smell. I took them out and let them air out for about an hour then placed them isolated again in a 25 count desktop. When I checked this morning it was Krylon all over again. Even the empty 50 count humidor still reeks.
I don't want to send them back, I'm really looking forward to smoking and sharing them. What I want is some simple constructive ideas as to how I can "un-infuse" the cigars of the odor without damaging them.
Thanks J. Yeah the first thing I did when I got home was remove them from the paper. How long do you think I can leave them out in the air without damaging them?hmmm, the smell in mine is no longer there. Try and take them out of the black paper and leave them spread out on a top shelf in your humi. I put mine in with the rest of my smokes and everything smells like cigars lol. I had my girlfriend smell the coolidor a few times because she can pick up the slightest smells, she gave me the ok everytime!
Consider yourself lucky you got any and leave Tatuaje alone! (j/k lol)
I would just throw them in with your others, on an empty shelf if possible. I didn't mean to let them just sit in the open. Although, if its not too dry or humid in the room, letting them sit out for an hr or 2 shouldn't be a problem..Thanks J. Yeah the first thing I did when I got home was remove them from the paper. How long do you think I can leave them out in the air without damaging them?
I'm kinda leery of the odor getting into the other cigars, that's why I Isolated them into their own humidor. After smelling what they did to the humidor I think it was the right thing. It appears that the cedar is doing a decent job of absorbing the odor, maybe if I keep rotating the desktops they're in (after airing the humidors out of course) the smell will dissipate. Thanks for your help bro, I am so looking forward to firing one up! :thumbsup:I would just throw them in with your others, on an empty shelf if possible. I didn't mean to let them just sit in the open. Although, if its not too dry or humid in the room, letting them sit out for an hr or 2 shouldn't be a problem..
25 I took the paper off and left them in the box. I don't smell nada. Smokes are fine. They are in an Avanti. Is everyone smell lacquerhmmm, the smell in mine is no longer there. Try and take them out of the black paper and leave them spread out on a top shelf in your humi. I put mine in with the rest of my smokes and everything smells like cigars lol. I had my girlfriend smell the coolidor a few times because she can pick up the slightest smells, she gave me the ok everytime!
Consider yourself lucky you got any and leave Tatuaje alone! (j/k lol)