My recent payment was received so I can use the new card, but all the fraudulent charges are still on my account. I received an Affidavit form from my cc company to dispute the bad charges ... but I'm still waiting on my monthy statement. I then have to highlight the bad charges, fill out the form, have it notarized ($15 charge) and mail it back with my statement. I imagine this process will take another couple of weeks. What a bunch of BS! :tongueoutHow are you making out Ted?
Amex is the best for these type of problems. No questions asked...one phone call and ANY disputed charge is removed until proven to be valid!My recent payment was received so I can use the new card, but all the fraudulent charges are still on my account. I received an Affidavit form from my cc company to dispute the bad charges ... but I'm still waiting on my monthy statement. I then have to highlight the bad charges, fill out the form, have it notarized ($15 charge) and mail it back with my statement. I imagine this process will take another couple of weeks. What a bunch of BS! :tongueout
I think I'm going to shitcan this Citibank card and go back to American Express. The few times I had problems with AmEx charges, they were handled immediately over the phone or via their website.
True, I won't be responsible for all these bogus charges, but it's a real hassle as I'm now without the use of my cc for about 2 weeks. All these charges pushed the account over my credit limit, so I cannot even use my replacement card. My Jan payment was not scheduled to be sent until late next week and the bogus charges can't be removed until they receive a signed affidavit from me.
Sigh ...
Wow, that is a lot of hoops to be jumping through.My recent payment was received so I can use the new card, but all the fraudulent charges are still on my account. I received an Affidavit form from my cc company to dispute the bad charges ... but I'm still waiting on my monthy statement. I then have to highlight the bad charges, fill out the form, have it notarized ($15 charge) and mail it back with my statement. I imagine this process will take another couple of weeks. What a bunch of BS! :tongueout
I think I'm going to shitcan this Citibank card and go back to American Express. The few times I had problems with AmEx charges, they were handled immediately over the phone or via their website.
Seriously, it is. Time to vote with your wallet.Wow, that is a lot of hoops to be jumping through.