coppereagl
Not looking for trouble, but if it finds me....;)
Has anyone ever had issues with shipping through famous? (Long read warning, sorry Im venting..)
I like their shop, Ive been a customer for quite sometime. I switched because they carried more of the brands I preferred, and they are a sponsor of the site, which I try too support those business's.
But one way or another I have had issues with shipping from them my last two orders. At first with my previous order I thought it was my mistake, but my shipping and billing address where reversed. It was caught, not a huge issue, i figured I swapped them by accident (though I thought very unlikely for I had to enter a new delivery address and didn't do so until prompted). Whatever, called them sorted it out only a slight delay.
This order placed I believe the 12-13ish. I took a little extra care to ensure the addresses were straight(nothing sucks like waiting weeks for packages, dont want to add days lol). So I checked, rechecked good to go, paid and got my confirmation. I got my shipping confirmation two days later, only glancing at it. Now as it gets towards the point of a no show(not quite there, but starting to seem that way). I go recheck the shipping information. And sure as hell, its all wrong. My name, and the letters APO are the only thing correct, the zip isnt even a zip, it like a date (ex...1/1/5434...), So now Im bummed out, like shitty. Like I just found out theres no santa clause lol.
Im NOT blaming Famous, their custome service is great, I believe its just a glitch due to the crappy internet access we have. Just damn upset, (probably more than I should be, Im feeling more silly, the more I write about it).
Luckily thanks to James @THEMISCHMAN, and my previous order I still have some sticks, but I was really, really looking forward to my new cigars! Sorry, rant over
I like their shop, Ive been a customer for quite sometime. I switched because they carried more of the brands I preferred, and they are a sponsor of the site, which I try too support those business's.
But one way or another I have had issues with shipping from them my last two orders. At first with my previous order I thought it was my mistake, but my shipping and billing address where reversed. It was caught, not a huge issue, i figured I swapped them by accident (though I thought very unlikely for I had to enter a new delivery address and didn't do so until prompted). Whatever, called them sorted it out only a slight delay.
This order placed I believe the 12-13ish. I took a little extra care to ensure the addresses were straight(nothing sucks like waiting weeks for packages, dont want to add days lol). So I checked, rechecked good to go, paid and got my confirmation. I got my shipping confirmation two days later, only glancing at it. Now as it gets towards the point of a no show(not quite there, but starting to seem that way). I go recheck the shipping information. And sure as hell, its all wrong. My name, and the letters APO are the only thing correct, the zip isnt even a zip, it like a date (ex...1/1/5434...), So now Im bummed out, like shitty. Like I just found out theres no santa clause lol.
Im NOT blaming Famous, their custome service is great, I believe its just a glitch due to the crappy internet access we have. Just damn upset, (probably more than I should be, Im feeling more silly, the more I write about it).
Luckily thanks to James @THEMISCHMAN, and my previous order I still have some sticks, but I was really, really looking forward to my new cigars! Sorry, rant over
