ChuckMejia
The General
I agree
If you ordered a box of cigars and instead received 25 singles
- Thread starter Wasatch_B
- Start date
just my 2 cents. About 15 years ago I ordered a BOX of CC's from a place out of Canada. They have since closed or moved but I ordered a BOX of Cohiba's from them. All singles and were dominican. Fakes. Not saying this is what happened but a box gives some good feeling you got what you are paying for. Never know, you could be smoking a repackaged, rebanded fake CC or not.
A Huge Nerd
Lee-Hair-Oh
Absolutely.
ChuckMejia
The General
logan@cigarfederation.com
Send an email to that addy... if they don't resolve your issue we should all know so that any other members don't go thru this shenanigans again
@TonyRome get the hammer ready
Send an email to that addy... if they don't resolve your issue we should all know so that any other members don't go thru this shenanigans again
@TonyRome get the hammer ready
londontobacconist
Nigel
- Joined
- Dec 7, 2016
- Messages
- 5
Sorry to hear that. They should give you the option of a discount if they do not provide the box. They've saved a lot on shipping due to the weight of the box (depending on the brand). I'm sure if you brought it up with their customer service, they might send you one or maybe give you a discount on your next purchase.
I will keep everyone updated. If you go to cigar fed and check tat 7s in a Sumatra wrapper, you will see that there are only 2 purchase options--a 5 pack and a box.
I am going to use the direct email to Logan because the service one has not responded.
Managed to get the usps package intercept option, which is not guaranteed and will run me around $30 or so. Hoping that when these sticks arrive it is in fact a box, which doesn't seem likely given the paper invoice.
I am going to use the direct email to Logan because the service one has not responded.
Managed to get the usps package intercept option, which is not guaranteed and will run me around $30 or so. Hoping that when these sticks arrive it is in fact a box, which doesn't seem likely given the paper invoice.
Cigary43
Just Another Ashhole
You always have the option of disputing the charge with your Credit Card Company....you have more than enough info to win the claim.
Here is the online invoice. The fulfilled dates are not the ship dates. Check the tracking number I provided. I sent 3 emails between the second and 5th asking them to hold my package so I could have it sent to my current address--never received a response.
Attachments
Cigary43
Just Another Ashhole
Yikes.....I always use a Credit Card for situations like this where if there is an issue I can let my Card Company duke it out...and they usually always win for me. The debate about marketing/advertising with respect to how cigars are packaged: Singles = self explanatory. Bundles = anywhere from 15 to 25 cigars. Mazo = is usually around 20 but have seen them as 25 cigars. Another thing I do if my Spidey senses are aroused....call the Store and ask them and if they don't respond then I move down the list of Manufacturers that I use. I get that "some" manufacturers will sometimes beat the final pricing but you take a chance on things going titties up...lucky for me I'm an up or down guy.
ChuckMejia
The General
There's a difference between a 24 count box and a bundle. Hope they take care of you bro.
Now I'm going to get my buddies to Hack your bitcoin account
Now I'm going to get my buddies to Hack your bitcoin account
