I might be a bit of a contrarian here, but the hell with it...yeah, if I ordered a box, I would expect cigars in a box and would prefer it. If I instead got singles, would I get all pissy about it? Oh no. I'm really buying the cigars, not the box, although a lotta times you spend a little more for the box...but to me, it's just not worth going to war about, and certainly not worth whining about on the interweb. It's just one of those things that happen in life. As long as I got the proper number of ceegars, and the proper stogie I ordered, who gives a rip?