cmhicksusmc
Corporal/USMC
all need a lil downtime IMHO
Lil' Monsters
- Thread starter txaggie9307
- Start date
No, not all boxes came with cards. I believe only the first 5,000 or so came with them.... Correct me if im wrong, folks.
javajunkie
BoM July '12
sounds about correct, the first rush had cards, then they realized they typo'd mini mum, and just scrapped the cards. BUT more smokes are pressing through, so, yay!
Think I'm gonna get a 2nd box tomorrow. Can't hurt right?
- Joined
- Jan 11, 2010
- Messages
- 2,212
My three had cards.
No card in either of my 2 boxes...guess we got the ultra limited boxes!
So what's the general consensus on these? What's great ROTT, and which ones need some sleep?
Speedbump
BoM June '10
I believe that is the box
Excited for the full sized release. I'm gonna try get a box or two of the Mummy.
ThreeJsCCigar
ThreeJsCigar
Guys, we have addressed all issues on future preorders. In response to Speedbump; First Hello Speedbump,hope your well and smoking a great cigar. In regards to money upfront that is a standard practice to reserve preorders. For future LEs we will not take money in advance due to a few issues we had with the Little monsters. In regards to your x to get y, that was a week after our release of the Face. We had 5 rare coffin boxes with Pepins signature in red. We did ask if you wanted one of the 5 rare boxes you would need to purchase a box of Tatuaje at 20% Off.
The week prior we had a lottery drawing for coffin and 10cnt boxes. So in that aspect yes we asked for an additional purchase but it was for 5 very rare boxes. I believe that is being misquoted on the blog and hope that clears it up.
My staff and I strive for customer service and delivering a great product to our extended cigar Family.
As far as the monsters We expected X number, we also expected it at a different date. Both changed without our control and that was the reason for the delay (this happens often with LEs).
We apologize and have done everything we can to make it right. If we have missed anyone please email me personally
At 3jcigars@gmail.com
As far as emails we ask that you keep them professional, we had a BOTL memeber write us a profane email and it is uncalled for. Keep it clean no problem, we can help with pleasure.
In regards, to refunds many clients have either purchased additional items with their multiple box credit or received a full refund on the remaining amount.
We do have about 7 clients that have yet to respond on how they would like their credit used or refunded.Let us know.
The single box limit, was a simple rule to make the product avail to everyone. Unfortunatly we had a few clients overlook our request.
In closing, we are here for and enjoy being a part of BOTL. We have made changes to elminate any mishaps in the future. We will make sure your experience is a great one. This is not just a business for me, this is a culture and industry I am passionate about.
Thank you,
Jeremy
Three Js Cigar Family
Speedbump sorry bud was not picking on you just addressing the post and additional posts in a reply to yours. Thank you.
The week prior we had a lottery drawing for coffin and 10cnt boxes. So in that aspect yes we asked for an additional purchase but it was for 5 very rare boxes. I believe that is being misquoted on the blog and hope that clears it up.
My staff and I strive for customer service and delivering a great product to our extended cigar Family.
As far as the monsters We expected X number, we also expected it at a different date. Both changed without our control and that was the reason for the delay (this happens often with LEs).
We apologize and have done everything we can to make it right. If we have missed anyone please email me personally
At 3jcigars@gmail.com
As far as emails we ask that you keep them professional, we had a BOTL memeber write us a profane email and it is uncalled for. Keep it clean no problem, we can help with pleasure.
In regards, to refunds many clients have either purchased additional items with their multiple box credit or received a full refund on the remaining amount.
We do have about 7 clients that have yet to respond on how they would like their credit used or refunded.Let us know.
The single box limit, was a simple rule to make the product avail to everyone. Unfortunatly we had a few clients overlook our request.
In closing, we are here for and enjoy being a part of BOTL. We have made changes to elminate any mishaps in the future. We will make sure your experience is a great one. This is not just a business for me, this is a culture and industry I am passionate about.
Thank you,
Jeremy
Three Js Cigar Family
Speedbump sorry bud was not picking on you just addressing the post and additional posts in a reply to yours. Thank you.
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Speedbump
BoM June '10
So i am a little confused taking $ from
A customer when you have an LE item on hand is the same as taking $ from a customer when you have no idea when the product is coming in or even how many you are getting ?
That is where I am on this situation
Hi
I got a gift of three cigars a tat brown and two San Ostano's for messing up on the promice I would get a Tat mex. I am saying this because I bitch therefore I must report it all. This was from Jeremy of Three Js
He didn't have to do that so Thank You for taking this serious. I forgive you guy's.
Dave
I got a gift of three cigars a tat brown and two San Ostano's for messing up on the promice I would get a Tat mex. I am saying this because I bitch therefore I must report it all. This was from Jeremy of Three Js
He didn't have to do that so Thank You for taking this serious. I forgive you guy's.
Dave
That was a hell of a follow-up. Props to Three J's:tiphat: