ive notified them with an email and even called them. (only to get a voicemail service) i havent heard back yet, but i figure if they know about it now, there shouldnt be a problem returning them. (if theyre still moldy)
This is one of those personal opinion issues that can get very different reactions from different people. My personal opinion is, being the type of cigars they are and coming from the type of vendor they do, I'm going to do my best not to increase costs by sending something back or demanding reperation in some form unless it is really, really necessary: broken or seriously damaged sticks, not packaged well or severe mold (growing from the foot, obviuosly inside as well as outside the stick).
From what I've seen, you are dealing with just a touch here and there. I've dealt with mold multiple times, it's really just a fact of life with cigars unless you get really really lucky. And as I've had issues with my wine cooler in keeping the humidity down in certain areas I've probably had more issues than some. Every time I've wiped down smokes with mold (clean, dry cloth), seperated them into ziplocs and put them in a part of the humi I know to be between 60-65% I've never had a problem with those cigars.
My personal advice on the matter is, don't worry so much about it, you'll be fine. When dealing with a vendor that does not open and inspect first you are going to have this happen now and then. If you don't care about the box being sealed, then make a note when dealing with this vendor to specifically ask for them to crack open the box and check for mold/damage before shipping (if they will).
Good luck!