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Two Boveda Packs

luckysaturn13

Smoke it if ya got it!
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Joined
Feb 2, 2015
Messages
2,231
Location
St. Louis MO
Today after work I met with the manager of the shop. We shook hands, and he walked me back to the humidor area. He refunded my cash, asked what I like to smoke (medium to full) and gave me a cigar. The manager was very apologetic about his employees behavior, and asked that I do come back because he strives to provide the best customer service. I told him I was thankful for what he did and let him know that based on how it was handled, I would come back at some point in the future.
That's awesome he made it right! Did they ask you If you had cedar in there when you bought the backs?
 

Mr.Draned

The Grey Rooster
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Feb 4, 2015
Messages
2,406
Location
Spring City, PA
Whoa, he hooked you up pretty nice with that Ashton!
Yeah man, I was pretty elated! Looking forward to lighting it up in the near future.
That's awesome he made it right! Did they ask you If you had cedar in there when you bought the backs?
No, never asked me. He kept asking me the size in relation to the cigars it held, and I kept saying it was a 2.5L tupperware. Glad it worked out in the end though. Very good customer service.
 
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