I'm willing to cut OP some slack here given his tenure on the board but I agree with what several have said with regard to the downside of these threads. Have I experienced plugged cigars in the past? Sure I have. Hell they're handmade items, made 3000 miles or more from their final destination, transported and stored by who-knows-what means before it lands in my lap. Shit's gonna happen.
The need to publicly call out a manufacturer or brand is something I'll never understand. Although JD continually shows he's a standup guy and makes (more than) good for any possibly defective items, I can't say I think that's good for the cigar industry as a whole. If it were me, I'd be a lot more generous to someone that contacted me directly and discreetly than I ever would to someone that made a post in the manner we've seen time and again around here.
As I say - this is NOT to slag the op here, I realize he's fairly new to the board.