After reading most of the posts (not all because I am too hung over to sit here for much longer) this is what I think.
In the end what made this frustrating on both a customer and B&M front was that no one knew what was going on. Some shops are running a raffle, some are doing walk in only, some are doing phone lists. I think the way to remedy the problem and keep the current setup (which I like) is to set some guidelines for the shops that make the list. The shops would get the info on how to handle the product and the customers would know what the rules of the game are.
1.) Shops that make the list must make some boxes available to a phone list on a first come first serve basis. (Pete could set the number)
2.) Don't force customers to buy other product to be able to purchase the Monster series.
etc.
I like the CRA idea but this is really a boost for the shops that carry Pete's products and pulling it from them would be a shame. I think having the game plan public and the shops all playing by the same rules will go a long way and still maintain the good aspects of the system. You can't please everyone everyday and in the end there will still be some people left wanting, but that is ok.
Pete you're doing a great job. Appreciate that you are trying to please everyone. Keep up the good work.
In the end what made this frustrating on both a customer and B&M front was that no one knew what was going on. Some shops are running a raffle, some are doing walk in only, some are doing phone lists. I think the way to remedy the problem and keep the current setup (which I like) is to set some guidelines for the shops that make the list. The shops would get the info on how to handle the product and the customers would know what the rules of the game are.
1.) Shops that make the list must make some boxes available to a phone list on a first come first serve basis. (Pete could set the number)
2.) Don't force customers to buy other product to be able to purchase the Monster series.
etc.
I like the CRA idea but this is really a boost for the shops that carry Pete's products and pulling it from them would be a shame. I think having the game plan public and the shops all playing by the same rules will go a long way and still maintain the good aspects of the system. You can't please everyone everyday and in the end there will still be some people left wanting, but that is ok.
Pete you're doing a great job. Appreciate that you are trying to please everyone. Keep up the good work.