Really disappointed in Gloucester personally. I called several times during the day today to only get different answers everytime I called. And to hear that these sold to people who called at the same times I called is even more disappointing. I probably will never buy from them ever again. Sorry,....just my honest opinion. Just be honest if you aren't going to release these to anyone except your VIPS. Federal and a lot of other cigar B&M's say straight up they service their usual people first, and then call in orders, why can't Gloucester?