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The Official Cigar Deals Thread

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My fellow BOTLs.... first on behalf of the @Famous Smoke and our retail store team I want to apologize for the issues surrounding this week’s promotion. We had a misunderstanding by one of the retail associates, who appears to have packed up the wrong padron 1926 in some orders.
I have personally just completed an audit of all of the receipts, and we will automatically be sending out the correct padron 1926 40th to those that were sent the wrong stick. Additionally, we will be including a few additional sticks, just because. This was truly an honest mistake. We are committed to customer service and will correct this.
If anyone has additional concerns, please PM me and I'll work to correct it.
Jim
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Sr. Project Manager @Famous Smoke
 
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Some may consider these "dog rockets" but I assure you they are not. They burn, draw and taste like a premium and they're made by Espinosa out of tasty long fillers. Great with your morning coffee and until April 6th, they're dirt cheap! They were my favorite daily and in a matter of days, they'll be gone. If anyone knows another source for them, let me in on it? :) http://www.cigarsinternational.com/specials/deal/speciald/
 
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My fellow BOTLs.... first on behalf of the @Famous Smoke and our retail store team I want to apologize for the issues surrounding this week’s promotion. We had a misunderstanding by one of the retail associates, who appears to have packed up the wrong padron 1926 in some orders.
I have personally just completed an audit of all of the receipts, and we will automatically be sending out the correct padron 1926 40th to those that were sent the wrong stick. Additionally, we will be including a few additional sticks, just because. This was truly an honest mistake. We are committed to customer service and will correct this.
If anyone has additional concerns, please PM me and I'll work to correct it.
Jim
BOTL member
Sr. Project Manager @Famous Smoke
This kind of service is why I keep coming back. The issue wasn't a huge deal to me, but the over compensation you guys did to rectify it was really top notch!
 
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