i would like to thank everyone here who participated, as seeing someone else's bad day can put your own in perspective.
for me, a bad day always involves telling a customer "NO"; no, you cannot steal that, no, your credit/debit card does NOT work like that and no amount of me calling them is going to help, no, you are not sober enough to neither buy that from me, nor drive home.
my GOOD days are usually when one of my recommendations come through: that was the perfect beer, that wine made my in laws happy, your recommendations for this wedding were perfect. although the best has to be when i remember someone who when they had just turned 21, and now helping them with college graduation party buys, or wedding catering, that shit is kinda cool. o)